• 7 years of experience in Airline Services (Singapore Airline and Malaysia Airline)

• 10 years of experience in Customer Services Industry, including Airline Services Industry

• 4 years of teaching experience as a lecturer

• International Air Transport Association (IATA) Qualified Instructor

ADzrul eezad ramlee

• 8 years of experience in Airline Services (Singapore Airline)

• 15 years of experience in the Customer Services Industry, including Airline Services Industry

• 5 years of teaching experience as a lecturer

jo jung hee

• 5 years of experience in Hotel and Hospitality Industry

• 4 years of teaching experience as a lecturer

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Muhammad Haziq Bin Zaini

• 5 years of experience in teaching English

• 3 years of experience in conducting Test of English International Communication (TOEIC)

• Certified professional in learning Neuro Linguistic Programming (NLP) for Teachers

• Certified professional as English home tutor

Norina Ismail

• More than 5 years in the Customer Service Industry

• Meric Japanese Language School, Osaka, Japan

• JLPT Level 1

• Volunteer in teaching & translating for at least 6 months

YAP YEE YONG

• 3 years of experience in VietJet Air

• More than 2 years of experience in SilkAir

• 4 years of experience in Customer Service Industry

Hur ayoung